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    Level 4 AI & Automation Practitioner

    Level 4 AI & Automation Practitioner

    Develop skills for the future of work

    Programme Overview

    • Future-proof your workforce

      AI and automation technologies are becoming increasingly important across all industries, helping organisations improve efficiency, streamline processes, and support smarter ways of working. An AI apprenticeship provides practical, workplace-focused learning that helps individuals develop future-ready digital skills while gaining real experience within their role.

      The programme supports the development of knowledge in emerging technologies, automation tools, digital systems, and responsible AI use, helping learners build confidence in applying technology to real business challenges and opportunities.

    • Who is this apprenticeship for?

      The AI and Automation apprenticeship is designed for individuals looking to develop practical digital skills that support innovation, efficiency, and modern ways of working. Suitable for a range of industries and business environments, the programme explores how AI and automation tools can be used to improve processes, support decision making, and enhance productivity within the workplace.

    • What will you learn?

      Apprentices will develop knowledge of emerging technologies, digital processes, automation tools, and responsible AI use, alongside key professional skills such as problem solving, communication, and continuous improvement. Through practical workplace learning, learners will build the confidence to support digital transformation and contribute to the future development of their organisation.

    • How does it support the business?

      The programme also helps organisations embrace digital transformation by developing staff who understand how emerging technologies can support innovation, streamline operations, and enhance decision making across the workplace.

      The AI and Automation apprenticeship can support progression into a range of digital, operational, and technology-focused roles. Learners may continue to develop their skills through higher-level digital apprenticeships, specialist AI or data pathways, leadership and management programmes, or further professional development linked to digital transformation and innovation within their organisation.

    AI-driven

    skills and solutions

    Digital

    transformation focus

    AI-powered

    applications

    Higher-value

    activity prioritised

    Course Information

    Start date: September 2026

    Course Duration:  18 Months

    Delivery method

    • Workplace learning
    • Monthly training sessions
    • Blended delivery (face-to-face / online where applicable)

     

    The apprentice will work towards the Level 4 AI & Automation Apprenticeship Standard.

    Functional Skills in Maths and English at Level 2 may be required prior to completion, unless exemptions are already held.

     

    • Ai integration officer
    • Automation enablement consultant
    • Business process support executive
    • Digital automation specialist
    • Digital operations technician
    • Digital productivity consultant
    • Junior innovation consultant
    • Process automation analyst
    • Technology operations coordinator
    • Workflow solutions assistant.

    During the apprenticeship, the employer and Access Training will agree when the apprentice is ready for the End Point Assessment (EPA).

    An independent assessment organisation will carry out the EPA to confirm the apprentice has met all requirements of the standard. EPA typically includes:

    • Professional discussion (underpinned by portfolio of evidence)
    • Project or improvement report
    • Presentation with questions and answers (where applicable to the standard).

    Unlock the benefits

    Improve Operational Efficiency

    Develop employees with the skills to support automation, streamline processes, and improve productivity across the organisation.

    Build Future-ready Digital Capability

    Equip staff with practical knowledge of AI, emerging technologies, and digital systems to support innovation and long-term business growth.

    Support Digital Transformation

    Develop individuals who can confidently contribute to process improvement, technology adoption, and modern ways of working within the workplace.

    Looking to recruit or upskill?

    We can upskill existing employees by enrolling them onto a Digital apprenticeship or if you’re looking to grow your business, we can recruit an apprentice on your behalf.

    Apprenticeship vacancies

    Kickstart your career with an apprenticeship that’s right for you. Explore a range of opportunities across the North East and take the first step towards learning, growth and an exciting future.

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      Level 3 Teaching Assistant

      Level 3 Teaching Assistant

      Build the skills to support in the classroom

      Programme Overview

      • Start your career as a teaching assistant.

        The programme is aimed at those starting a career as a teaching assistant, supporting teaching and learning within an educational setting.

      • Safeguarding at the Core

        Learners develop a strong understanding of safeguarding, including Keeping Children Safe in Education (KCSIE), Prevent, online safety, and recognising risks such as exploitation and modern slavery.

      • What will you learn?

        Apprentices will develop the fundamental skills needed to work effectively in the classroom, supporting pupil development and working alongside teachers to deliver learning activities.

        Knowledge includes promoting positive behaviour, supporting wellbeing, and understanding safeguarding practices.

      • Why choose this programme?

        Designed to enhance educational support, promote student engagement and improve classroom efficiency, this programme includes crucial topics such as child development, classroom support strategies and safeguarding practices.

      100%

      achievement rate

      9/10

      for knowledge and professionalism

      AI

      in education awareness

      SEND

      support strategies

      Course Information

      Start date: Register your interest for more information

      Course Duration: 21 Months

      Delivery method

      • Classroom delivery
      • One day per month 

       

      The apprentice will work towards the Teaching Assistant Apprenticeship standard at level 3, and may also be required to achieve Functional Skills at level 2 in Maths and English prior to completion (Functional Skills will not be required if exemptions are held).

      • Teaching assistant
      • Classroom assistant
      • Learning support assistant
      • Special educational needs (SEN) teaching assistant
      • Inclusion support assistant
      • Behaviour support assistant.

      During the apprenticeship, the employer and Access Trainer will agree when the apprentice is ready for the End Point Assessment (EPA).

      An independent assessment organisation will carry out the EPA to assess whether the apprentice has met all of the requirements of the standard. EPA typically includes:

      • Observation of practice
      • Portfolio of evidence
      • Professional discussion.

      Unlock the benefits

      Enhance classroom support

      A Teaching Assistant apprentice can provide valuable support to teachers, helping to deliver learning activities, manage classroom behaviour, and give pupils more individual attention.

      Develop skills to suit your setting

      Train your apprentice in line with your school’s approach, policies and pupil needs, ensuring they gain the knowledge and skills to effectively support your staff and learners.

      Support pupil progress and wellbeing

      An apprentice can help create a positive and inclusive learning environment, supporting pupils’ academic development, wellbeing, and engagement across the school day.

      Looking to recruit or upskill?

      We can upskill existing employees by enrolling them onto a teaching assistant apprenticeship or if you’re looking to grow your business, we can recruit an apprentice on your behalf.

      Apprenticeship vacancies

      Kickstart your career with an apprenticeship that’s right for you. Explore a range of opportunities across the North East and take the first step towards learning, growth and an exciting future.

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        Level 3 HR Support

        Level 3 HR Support

        Build your career in Human Resources.

        Programme Overview

        • Set strong foundations

          The programme covers a wide range of skills in HR processes, ranging from transactional to relatively complex, recruitment through to retirement; using HR systems to keep records, providing relevant HR information to the business, working with the business on HR changes and many more.

        • Who is the programme for?

          The programme aims to enhance career progression and build a solid comprehension of HR, so is ideal for:

          • HR Assistants
          • HR/People Administrators or Co-ordinators
          • HR/People Support.

        • What will you learn?

          With hands-on learning led by expert coaches, you’ll develop high-level skills crucial to a modern HR function, from HR analytics to project management.

          Knowledge includes:

          • Understanding organisation structures
          • HR legislation and policy
          • HR team functions and processes
          • How to deal with HR queries
          • Developing solutions to HR problems and escalating complex issues
          • Maintaining staff details on computer systems
          • Handling sensitive situations professionally and confidentially.

        • Where could this take you?

          You’ll gain the qualifications you need for career progression or further development through the Level 5 People Professional Apprenticeship.

          Stay within a core HR role or focus on a specialist area. With a practice-focused qualification, your options are open.

        9.7/10

        for learning materials

        9.6/10

        for knowledge and professionalism

        94%

        learner satisfaction score

        98.4%

        overall achieve positive outcome

        Course Information

        Start date: Register your interest for more information.

        Course Duration: 18 months

        Delivery method

        • Classroom delivery
        • One day per month 

         

        The apprentice will work towards the HR Support Apprenticeship standard at level 3, and may also be required to sit functional skills at level 2 in Maths and English prior to completion (functional skills will not be required if exemptions are held).

        • HR Assistant
        • Office Manager
        • HR Officer
        • HR Manager (within a small organisation)

        During the apprenticeship, the employer and Access Trainer will agree when the apprentice is ready for the end point assessment (EPA).  An independent assessment organisation will carry out the EPA to assess whether the apprentice has met all of the requirements of the standard. EPA includes:

        • Consultative project (around 3000 words)
        • Professional discussion.

        Unlock the benefits

        Best practice makes perfect

        Hands-on learning through practical scenarios ensures our learners have the knowhow to perform in the professional world.

        Strengthen workforce capability across roles

        Enabling your team to gain skills in managing the day-to-day operations of the HR department

        Train and develop HR talent

        Develop strategic HR professionals who drive real business value.

        Looking to recruit or upskill?

        We can upskill existing employees by enrolling them onto a HR apprenticeship or if you’re looking to grow your business, we can recruit an apprentice on your behalf.

        Apprenticeship vacancies

        Kickstart your career with an apprenticeship that’s right for you. Explore a range of opportunities across the North East and take the first step towards learning, growth and an exciting future.

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          Level 4 Associate Project Manager

          Level 4 Associate Project Manager

          Turning project knowledge into real workplace impact

          Programme Overview

          • Developing internal project management skills

            This apprenticeship helps organisations build confident project professionals who can support and deliver work effectively across a range of environments. Apprentices develop practical skills in planning, coordination, budgeting and stakeholder communication, alongside a strong understanding of governance, risk and quality management. The programme is designed to strengthen internal capability, improve project consistency and support better delivery outcomes across teams.

          • Who is this apprenticeship for?

            The Associate Project Manager Level 4 apprenticeship is designed for individuals working in or progressing into project delivery roles. It provides the knowledge, skills and behaviours required to support and lead elements of projects across a range of sectors, from initiation through to completion.

          • What’s included?

            Apprentices develop a strong understanding of project lifecycles, governance frameworks and business case development, alongside practical experience in stakeholder engagement and communication. The programme also focuses on managing key project constraints, including scope, time, cost, quality and resources.

          • How does it support the business?

            A key element of the course is developing the ability to monitor progress and performance. Apprentices learn how to track budgets, analyse data, manage risks and support change control processes, ensuring projects remain on track and aligned to organisational objectives.

          9/10

          for learning materials

          9.6/10

          for knowledge and professionalism

          94%

          learner satisfaction score

          Digital

          skills focus

          Course Information

          Start date: June 2026

          Course Duration: 24 Months

          Delivery method

          • Classroom delivery
          • One day per month 

           

          As an apprentice, you will work towards the Level 4 Associate Project Manager standard, and may also be required to sit functional skills at level 2 in Maths and English prior to completion (functional skills will not be required if exemptions are held).  

          • Project Coordinator
          • Junior Project Manager
          • Project Support Officer
          • Project Administrator
          • Project Officer
          • Operations or Delivery Support Roles linked to project environments.

          The apprenticeship is assessed through an End-Point Assessment (EPA), completed once the apprentice meets gateway requirements.

          The EPA confirms the apprentice’s ability to apply project management principles effectively in real workplace scenarios, demonstrating both technical knowledge and professional behaviours. This includes:

          • Submission of a project proposal
          • Portfolio of evidence demonstrating competence against the standard
          • Presentation and professional discussion with an independent assessor.

          Unlock the benefits

          Improved Project Delivery Capability

          Build internal confidence and consistency in managing and supporting projects from start to finish.

          Stronger Governance and Control

          Build understanding of school governance, safeguarding responsibilities, legislation, policies, and operational compliance within education environments.

          Increased Workforce Capability

          Upskills staff in structured project methodologies, improving overall organisational performance.

          Looking to recruit or upskill?

          We can upskill existing employees by enrolling them onto an apprenticeship or if you’re looking to grow your business, we can recruit an apprentice on your behalf.

          Apprenticeship vacancies

          Kickstart your career with an apprenticeship that’s right for you. Explore a range of opportunities across the North East and take the first step towards learning, growth and an exciting future.

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            Level 4 School Business Professional

            Level 4 School Business Professional

            Building strategic capability at the heart of your school

            Programme Overview

            • Developing operational excellence in schools

              The School Business Professional Level 4 apprenticeship is designed for experienced school administrators, office managers, finance officers and operational support staff who are responsible for managing business functions within a school or trust.  

            • Who is this apprenticeship for?

              It is suitable for those already working in a school environment who are ready to broaden their responsibility, develop strategic awareness and contribute more directly to organisational leadership. The programme supports individuals working across maintained schools, academies and multi-academy trusts who oversee finance, HR, compliance, facilities or wider operational management. 

            • What’s included?

              The programme develops the knowledge, skills and behaviours required to manage school business functions effectively. Learners explore finance, procurement and value for money; governance and regulatory compliance; HR and recruitment; resource management; marketing; project management; risk management and problem solving. The course also covers communication, stakeholder engagement, managing change and leadership behaviours. Throughout the programme, learners apply learning directly to their workplace, building a portfolio of evidence and completing a work-based project in preparation for End Point Assessment 

            • How does it support progression?

              On successful completion, apprentices achieve the nationally recognised Level 4 School Business Professional standard. Graduates are equipped to take on, or further develop within, roles such as School Business Manager, School Operations Manager, Finance Manager, HR Manager, or Trust Business Officer.

              The programme strengthens operational leadership capability and supports progression into more senior business management positions within schools and multi-academy trusts. 

            100%

            learner satisfaction score

            10/10

            for learning materials

            School

            governance knowledge

            Ofsted

            & DfE aweareness

            Course Information

            Start date: Register your interest for more information

            Course Duration: 21 Months

            Delivery method

            • Classroom delivery
            • One day per month 

             

            As an apprentice, you will work towards the Level 4 School Business Professional standard, and may also be required to sit functional skills at level 2 in Maths and English prior to completion (functional skills will not be required if exemptions are held).  

            This apprenticeship is suitable for individuals already working in a school or trust environment with responsibility for business, financial, administrative or operational functions.

            Learners should typically have GCSEs (or equivalent) in English and maths at grade 4/C or above, or be willing to achieve Level 2 functional skills as part of the programme. Employers should be able to provide sufficient scope within the role for the apprentice to demonstrate responsibility across areas such as finance, HR, compliance, resource management or operational leadership. 

            • School Business Manager 
            • Business Support Officer 
            • School Administrator 
            • Finance Manager 
            • Finance Officer 
            • Office Manager.

            During the apprenticeship, the employer and Access Trainer will agree when the apprentice is ready for the end point assessment (EPA). 

            An independent assessment organisation will carry out the EPA to assess whether the apprentice has met all of the requirements of the standard.

            The End Point Assessment (EPA) takes place once the apprentice has completed their training and portfolio and has met gateway requirements.  It typically consists of: 

            • A work-based project report 
            • A presentation of the project with questioning 
            • A professional discussion underpinned by a portfolio of evidence 
            • A simulated task designed to assess applied knowledge and decision-making.

            Unlock the benefits

            Communication & Stakeholder Engagement

            Develop confidence in professional communication, relationship building, stakeholder management, and effective collaboration across educational settings.

            Governance & Compliance

            Build understanding of school governance, safeguarding responsibilities, legislation, policies, and operational compliance within education environments.

            Support continuous improvement and strategic goals

            Develop professionals who can contribute to school improvement, support change initiatives, and help create effective systems and processes across the organisation.

            Looking to recruit or upskill?

            We can upskill existing employees by enrolling them onto an apprenticeship or if you’re looking to grow your business, we can recruit an apprentice on your behalf.

            Apprenticeship vacancies

            Kickstart your career with an apprenticeship that’s right for you. Explore a range of opportunities across the North East and take the first step towards learning, growth and an exciting future.

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              Level 3 Fire Emergency & Security Systems Technician

              Level 3 Fire Emergency & Security Systems Technician

              Become a fully qualified Fire or Security Technician

              Programme Overview

              • Start your career in Fire & Security

                This apprenticeship programme is aimed at those starting their career in Fire and Security, who want become a fully qualified Fire or Security Technician.

              • Why choose this programme?

                The Fire, Emergency Security Systems apprenticeship standard has come a long way since the original frameworks were introduced many years agoThe current standard increasingly focuses on the knowledge, skills and behaviours required to become a successful technician with the ability to install, maintain and repair a variety of electronic security and emergency systems. 

              • What will you learn?

                Apprentices will gain the knowledge and skills required for designing, installing and maintaining electronic systems to protect businesses, homes and properties against fires, break-ins and other emergencies.

                The programme covers a wide range of transferrable skills such as working safely, core systems techniques and system technology. Knowledge includes:

                • Health & safety
                • Electrical & electronic principles, practices & procedures
                • Customer service and communication
                • Commercial awareness
                • Industry regulations.

              • Where could this take you?

                Upon completion, learners become a fully qualified Fire or Security Technician and are therefore eligible for an ECS FESS Systems Technician (Gold) card in their chosen pathway. 

                Apprentices then have up to 12 months to complete an “add-on” to complete the other pathway and be eligible for full technician status for both pathways. 

                The programme can also lead to progression into other qualifications such as Project Management or Team Leader.

              67.4%

              achievement rate

              Top 5

              training provider for FESS

              9.7/10

              for knowledge & professionalism

              94%

              learner satisfaction score

              Course Information

              Start date: October 2026

              Course Duration: up to 36 months

              Delivery method

              • Classroom delivery
              • One day per week (during phase 1)
              • One day per fortnight (during phases 2, 3 and 4)
              • Weekly sessions during EPA preparation.

               

              The apprentice will work towards the Fire, Emergency & Security Systems Apprenticeship standard at level 3. Level 2 qualifications in Maths and English are a pre-requisite for entry onto this programme  

              • Alarm Installer 
              • Alarm Technician 
              • Fire Systems Engineer 
              • Fire Systems Installer 
              • Fire Systems Technician 
              • Security Systems Engineer 
              • Security Systems Installer 
              • Security Systems Technician 
              • Apprentice Engineer 
              • Trainee Installer 
              • Maintenance Technician. 

              During the apprenticeship, the employer and Access Trainer will agree when the apprentice is ready for the end point assessment (EPA). 

              An independent assessment organisation will carry out the EPA to assess whether the apprentice has met all of the requirements of the standard. 

              The EPA has three components which need to be passed: 

              • Knowledge test 
              • Professional discussion 
              • Practical skills test in their chosen pathway (workshop based). 

              A new Scheme of Work (SOW) has been devised with the aim of being able to more effectively support all learners through their apprenticeships.  

              Rather than applying a ‘3-year approach’ (1st year, 2nd year, 3rd year), the SOW has been broken down into 5 separate stages. Each stage allows the opportunity to fully assess the knowledge, skills and behaviours (KSBs) of an individual learner and to be able to accurately gauge and verify a learner’s progress and current competence levels.  

              This is achieved through ‘end-of-phase’ assessments – which test and measure KSBs, at an earlier stage focusing more on knowledge and behaviours to embed these as early as possible, with some skills criteria, as the programme moves on the focus on practical skills assessments at the end of phases verifies learning and competence.  

              Unlock the benefits

              Bring immediate value

              Hiring a FESS apprentice is a cost-effective way to develop talent meaning you can confidently invest in your growing workforce.

              Enhance your company culture

              Bring in fresh perspectives, enthusiasm and a willingness to learn to your team.

              Foster a culture of continuous improvement

              Help to build a motivated team that is ready for the future and supports long-term growth and aspirations.

              Looking to recruit or upskill?

              We can upskill existing employees by enrolling them onto a FESS apprenticeship or if you’re looking to grow your business, we can recruit an apprentice on your behalf.

              Apprenticeship vacancies

              Kickstart your career with an apprenticeship that’s right for you. Explore a range of opportunities across the North East and take the first step towards learning, growth and an exciting future.

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                Level 5 Specialist Teaching Assistant

                Level 5 Specialist Teaching Assistant

                Specialist support for inclusive education

                Programme Overview

                • Empower Teaching Assistants to go beyond

                  The Level 5 Specialist Teaching Assistant Apprenticeship empowers current teaching assistants to go beyond traditional support roles—enabling them to lead targeted interventions, support learners with complex needs, and contribute to shaping inclusive, evidence-based teaching practices.

                • What are pathways are available within this qualification?

                  There are 3 pathways available within this qualification.

                  • SEND
                  • Social and Emotional Well-being
                  • Curriculum Provision

                • What will you learn?

                  Learners will build skills in supporting independence, adapting approaches to meet individual needs, using assistive technology, and working collaboratively with education professionals and external agencies. The programme also develops understanding of safeguarding, wellbeing, equality and inclusion, alongside reflective and professional practice within specialist support roles.

                • Curriculum & Educational Frameworks

                  Develop knowledge of statutory and non-statutory frameworks including the National Curriculum, EYFS, and SEND legislation.

                100%

                learner satisfaction

                10/10

                for knowledge and professionalism

                SEND

                code of practice

                E&I

                focus

                Course Information

                Start date: Register your interest for more information

                Course Duration: 27 Months

                Delivery method

                • Classroom delivery
                • One day per month 

                 

                The apprentice will work towards the Specialist Teaching Assistant Apprenticeship standard at Level 5. Functional Skills in Maths and English at Level 2 may also be required prior to completion, unless exemptions are already held.

                • Specialist teaching assistant
                • Higher level teaching assistant (HLTA) support role
                • SEND support specialist
                • Intervention support assistant
                • Pupil premium support assistant
                • Behaviour and inclusion support assistant
                • Academic support mentor.

                During the apprenticeship, the employer and Access Trainer will agree when the apprentice is ready for the End Point Assessment (EPA).

                An independent assessment organisation will carry out the EPA to confirm the apprentice has met all requirements of the standard. EPA typically includes:

                • Observation of practice in a specialist setting
                • Portfolio of evidence
                • Professional discussion based on specialist practice.

                Unlock the benefits

                Strengthen specialist support in school

                A Level 5 Specialist Teaching Assistant can deliver targeted interventions and advanced classroom support, helping to improve outcomes for pupils with additional or complex learning needs.

                Develop high-level in-house expertise

                Train an apprentice in your school’s systems, SEND provision and intervention strategies, building a skilled practitioner aligned with your specific setting and priorities.

                Improve pupil progress and inclusion

                Specialist support helps identify barriers to learning early, enabling more effective interventions that improve engagement, progress and inclusion across the school.

                Looking to recruit or upskill?

                We can upskill existing employees by enrolling them onto an apprenticeship or if you’re looking to grow your business, we can recruit an apprentice on your behalf.

                Apprenticeship vacancies

                Kickstart your career with an apprenticeship that’s right for you. Explore a range of opportunities across the North East and take the first step towards learning, growth and an exciting future.

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                  Level 5 People Professional

                  Level 5 People Professional

                  Take your HR career to the next level

                  Programme Overview

                  • Unlock HR skills and expertise

                    This apprenticeship is designed to create confident HR professionals that are capable of making decisions and recommendations, influencing senior members of staff, and ensuring that best practices are always followed.

                  • Who is the programme for?

                    With a this apprenticeship you’ll gain a deeper understanding of HR within an organisation. The programme is aimed at those working in a role that supports the employee lifecycle, this apprenticeship provides learners with the knowledge, skills and behaviours that are required by a HR professional. It is ideal for:

                    • HR Managers
                    • HR Business Partners
                    • HR Consultant Partners
                    • Talent Managers.

                  • What will you learn?

                    You’ll explore how to effectively manage relationships, systems and processes, while developing the skills needed to nurture talent and build high-performing teams.

                    You’ll gain practical strategies you can apply straight away, strengthening your abilities in project management, data analytics and the use of technology—helping you make an immediate impact within your organisation.

                    Alongside this, you’ll build the confidence to operate within legal frameworks and professional standards, equipping you to meet the evolving demands of today’s business environment.

                  • Where could this take you?

                    By combining in-depth knowledge with practical experience and the confidence to tackle future challenges, this apprenticeship is designed to accelerate your career progression.

                    You’ll have the flexibility to shape your career path—whether that’s specialising in a specific area of HR or stepping into a broader, more strategic role.

                  77.8%

                  achievement rate

                  Top 10

                  training provider for HR5

                  10/10

                  for knowledge & professionalism

                  90%

                  learner satisfaction score

                  Course Information

                  Start date: Register your interest for more information.

                  Course Duration: 25 months

                  Delivery method

                  • Classroom delivery
                  • One day per month 

                   

                  The apprentice will work towards the People Professional Apprenticeship standard at level 5, and may also be required to sit functional skills at level 2 in Maths and English prior to completion (functional skills will not be required if exemptions are held).

                  The programme includes completion of the Level 5 CIPD Diploma in People Management – a CIPD accredited qualification that is recognised across the industry.

                  • HR Manager
                  • Recruitment & Resourcing Specialist
                  • HR Generalist
                  • Employee Relations Consultant
                  • Diversity & Inclusion Lead
                  • HR Business Partner
                  • Organisation Development Consultant
                  • Talent Manager.

                  During the apprenticeship, the employer and Access Trainer will agree when the apprentice is ready for the end point assessment (EPA).  An independent assessment organisation will carry out the EPA to assess whether the apprentice has met all of the requirements of the standard. EPA includes:

                  • 20 minute presentation with Q&A
                  • Professional discussion supported by a portfolio of learning.
                  • Final assessment for the CIPD Associate Diploma in People Management.

                  Unlock the benefits

                  Best practice makes perfect

                  Hands-on learning through practical scenarios ensures our learners have the knowhow to perform in the professional world.

                  Strengthen workforce capability across roles

                  Enabling your team to gain skills in managing the day-to-day operations of the HR department

                  Train and develop HR talent

                  Develop strategic HR professionals who drive real business value.

                  Looking to recruit or upskill?

                  We can upskill existing employees by enrolling them onto a HR apprenticeship or if you’re looking to grow your business, we can recruit an apprentice on your behalf.

                  Apprenticeship vacancies

                  Kickstart your career with an apprenticeship that’s right for you. Explore a range of opportunities across the North East and take the first step towards learning, growth and an exciting future.

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                    Level 3 Team Leader

                    Level 3 Team Leader

                    Gain the skills to effectively lead and support a team

                    Programme Overview

                    • Everything you need to deliver high performance and results.

                      Learn the fundamentals you need to confidently lead a team. From building strong stakeholder relationships and managing data and information, to overseeing budgets and contributing to key projects, you’ll gain access to industry-proven strategies for managing people and resources effectively.

                      Learners will also build an understanding of key management areas such as performance management, resource planning, and continuous improvement, enabling them to confidently support both team and business objectives.

                    • What will you learn?

                      Apprentices will develop the knowledge, skills, and behaviours needed to manage people effectively, organise workloads, and support performance. This includes leading and motivating teams, communicating clearly with colleagues and stakeholders, managing operational plans, and contributing to problem-solving and decision-making.

                    • Who is the programme designed for?

                      The Team Leader Level 3 apprenticeship is designed for individuals moving into first-line management or supervisory roles. It is suitable for those responsible for leading teams, supporting day-to-day operations, and helping to deliver organisational goals across a range of sectors.

                    • Where could this take you?

                      Our training is recognised for quality and impact, delivered by experienced trainers who understand the needs of modern workplaces. Programmes are designed in partnership with employers to ensure learning is relevant, practical, and directly aligned to organisational goals.

                      If you’re ready to take it to the next level, you can progress onto the Level 5 Operations Manager Apprenticeship.

                    100%

                    achievement rate

                    Top 15

                    Training Providers for TL3

                    9.5/10

                    for knowledge and professionalism

                    91%

                    learner satisfaction score

                    Course Information

                    Start date: Register your interest for more information

                    Course Duration: 18 Months

                    Delivery method

                    • Classroom delivery
                    • One day per month.

                     

                    The apprentice will work towards the Team Leader / Supervisor Apprenticeship standard at Level 3.

                    Functional Skills in Maths and English at Level 2 may also be required prior to completion, unless exemptions are already held.

                    • Team leader
                    • Supervisor
                    • Shift leader
                    • Front line manager
                    • Office supervisor
                    • Warehouse supervisor
                    • Customer service team leader
                    • Duty manager.

                    During the apprenticeship, the employer and Access Trainer will agree when the apprentice is ready for the End Point Assessment (EPA).

                    An independent assessment organisation will carry out the EPA to confirm the apprentice has met all requirements of the standard. EPA includes: 

                    • Presentation with questions and answers
                    • Professional discussion underpinned by portfolio of evidence
                    • Observation of leadership and management practice (where applicable).

                    Unlock the benefits

                    Develop confident first-line managers

                    A Team Leader apprentice gains the skills to effectively lead and support a team, helping to improve productivity, performance and day-to-day operations.

                    Strengthen internal leadership pipeline

                    Invest in future leaders by developing existing staff or new recruits who understand your organisation, culture, and ways of working from the outset.

                    Improve team performance and engagement

                    By developing supportive and confident team leaders, organisations benefit from improved communication, stronger team morale, and better staff retention across the workforce.

                    Looking to recruit or upskill?

                    We can upskill existing employees by enrolling them onto a leadership and management apprenticeship or if you’re looking to grow your business, we can recruit an apprentice on your behalf.

                    Apprenticeship vacancies

                    Kickstart your career with an apprenticeship that’s right for you. Explore a range of opportunities across the North East and take the first step towards learning, growth and an exciting future.

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                      Level 5 Operations Manager

                      Level 5 Operations Manager

                      Develop confident leaders for operational success

                      Programme Overview

                      • Develop strategic leadership skills

                        This apprenticeship is designed for individuals with management responsibilities who lead teams, projects, or departments within an organisation. Suitable across a wide range of industries, the programme develops the knowledge and skills needed to manage operations effectively and support organisational objectives.

                      • What will you learn?

                        Apprentices will build expertise in areas including operational management, project management, finance, leadership, communication, and decision making. The programme also focuses on managing people, developing teams, building professional relationships, and driving continuous improvement within the workplace.

                      • Where could this take you?

                        If you’re ready to take the next step in your career, this apprenticeship will give you the skills, knowledge and behaviours to take on new opportunities to progress onto a senior management position.

                      • Why choose this programme?

                        The programme is designed to develop confident operational leaders who can effectively manage teams, projects, resources, and organisational change. Through practical workshops, professional discussions, and workplace application, learners build the knowledge and behaviours needed to make a measurable impact within their organisation.

                      9.3/10

                      for learning materials

                      9.7/10

                      for knowledge and professionalism

                      91%

                      learner satisfaction score

                      98.4%

                      overall achieve positive outcome

                      Course Information

                      Start date: 24th June 2026

                      Course Duration: 24 Months

                      Delivery method

                      • Classroom delivery
                      • One day per month 

                      The apprentice will work towards the Operations Manager Apprenticeship standard at Level 5.

                      Functional Skills in Maths and English at Level 2 may also be required prior to completion, unless exemptions are already held.

                      • Operations manager
                      • Department manager
                      • Regional manager
                      • Senior team leader
                      • Project manager
                      • Service managee
                      • Office manager
                      • Divisional manager

                      During the apprenticeship, the employer and Access Trainer will agree when the apprentice is ready for the End Point Assessment (EPA).

                      An independent assessment organisation will carry out the EPA to confirm the apprentice has met all requirements of the standard.

                      EPA typically includes:

                      • Project proposal, presentation and questioning
                      • Professional discussion underpinned by portfolio of evidence.

                      Unlock the benefits

                      Strengthen strategic leadership skills

                      Develop managers with the confidence and capability to lead teams, manage projects, and support wider organisational objectives.

                      Improve operational performance

                      Equip employees with the skills to manage resources effectively, drive continuous improvement, and support efficient day-to-day operations.

                      Support long-term business growth

                      Investing in management development helps build a stronger leadership pipeline, improving employee engagement, retention, and organisational resilience.

                      Looking to recruit or upskill?

                      We can upskill existing employees by enrolling them onto an leadership and management apprenticeship or if you’re looking to grow your business, we can recruit an apprentice on your behalf.

                      Apprenticeship vacancies

                      Kickstart your career with an apprenticeship that’s right for you. Explore a range of opportunities across the North East and take the first step towards learning, growth and an exciting future.

                      View All

                      No results were found.

                      Get started