Eden Learning Trust T/A Seaham High School – Business Administration
Are you looking to kickstart your career in Business Administration within a school environment?
Eden Learning Trust are looking for an enthusiastic individual to act as the initial point of contact for parents/carers, visitors and other stakeholders by providing exceptional customer service and maintaining a professional and welcoming environment. To be responsible for the day to day running of the reception and providing an administration support service to the admin team. To be an ambassador of the school who will embody the value, vision and ethos.
About the role
Employer: Eden Learning Trust.
Location: Seaham High School Station Road, Seaham, County Durham, SR7 0BH
Hours of Work: 37 hours per week. Term-time only, plus 5 days (39 weeks). Start and finish times to be agreed individually.
Salary: £18,000 p/a for 16-20 years old, NMW for 21 years plus
Qualification: Business Administration Level 3 apprenticeship
Roles and Responsibilities
- To act as the first point of contact for parents/carers, visitors and other stakeholders arriving at school.
- To undertake reception duties and associating tasks.
- Control access to the school including signing in and out all visitors, parents/carers and other stakeholders, checking identification as necessary, issuing passes and security access passes in line with safeguarding procedures.
- Deal with telephone and face-to-face enquiries efficiently and in a professional and supportive manner.
- Resolve messages and queries promptly and accurately, by liaising with relevant members of staff and respond appropriately
- Sort, distribute and despatch promptly post and deliveries to appropriate staff whilst liaising with the premises team.
- To arrange and co-ordinate events and visits by external agencies including NHS staff, photographers etc including distribution of materials to parents/carers and the collection of students for NHS vaccination programmes.
- Communicating and liaising effectively with staff, students, parents, feeder schools and other external agencies as required.
- Contributing to the successful delivery of all administration tasks as required.
- Assist in the maintenance of computer-based records using SIMS to ensure all student information is accurate and up to date.
- Recording, franking and reconciliation of outgoing mail including managing the dispatch of external mail, ensuring time delivery to the designated post office.
- Process and monitor free school meal forms and respond to routine FSM queries/correspondence
- Distribute communications e.g. letters, newsletters, reports etc to parents/carers, staff and other stakeholders.
- Order, monitor and manage stock, ensuring best value following purchasing processes.
- Provide general clerical/administrative support to the admin team, Office Manager and Business Manager including photocopying, typing, word processing, filing, scanning of paperwork to various software programmes.
- Assist with organising parents/awards evenings and other meetings and events, including the organisation of rooms and equipment, and providing refreshments as required.
- Keep records in accordance with Corporate Records Management Policy and to work within current GDPR requirements, information sharing protocols and guidelines ensuring information safety and confidentiality at all times.
- To attend training as determined appropriate
- Ability to present oneself as a role model to students in speech, dress, behaviour and attitude.
- This position is subject to an enhanced DBS with barred list check
About the company
Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task is not identified. Employees will be expected to comply with all reasonable requests from the Headteacher. The post holder must carry out his/her duties with full regard to the Trust’s Child Protection, Equalities and other relevant polices in the terms of employment and service delivery to ensure that colleagues are treated, and services delivered in a fair and consistent manner.
That the post holder is required to comply with health and safety policy and systems, report any incidents/ accidents/hazards and take pro-active approach to health and safety matters in order to protect both yourself and others. Any other duties of a similar nature related to the post, which may be required from time to time. That the post holder will be required to comply with all School/Trust policies.
Induction: All new staff will receive an induction as part of the induction process to help new employees become effective in their role and to find their way within the school.
Confidentiality: All member of staff should not divulge any personal and/or confidential information to which they may have access to during the course of their work.
About the person
- Excellent communication skills, both verbal and written
- Flexible approach to work
- Carry out administration tasks
- Dealing with face-to-face and telephone interactions
- Good organisational skills
- Ability to plan, organise and prioritise to meet deadlines
- Ability to multi-task and manage a number of conflicting priorities
- Ability to work on own initiative and as part of a team
- Excellent attention to detail and problem-solving skills
- Ability to maintain high levels of confidentiality
- Ability to use IT packages including word processing, excel and powerpoint software
- Ability to respond quickly and effectively to issues that arise
- Reliability and commitment
- Commitment to the safeguarding of children and young people
- Sense of humour and lots of patience
- Enthusiastic, self-motivated yet willing to follow instruction and advice
- Ability to deal confidently and confidentially with sensitive issues
- Embrace change well
- Willingness to undertake further professional development
- A strong commitment to the Trust’s values and ethos
- Strong work ethic
Qualifications and Experience
English and Mathematics GCSE A*- C/9-4 or equivalent
Typewriting
Relevant qualification in office administration and/or IT Qualification
Salary
Expected Monthly Wage £1,138 per month Annual Salary £13,653 @ aged 16-17
Expected Monthly Wage £1,543 per month Annual Salary £18,517 @ aged 18-20
Expected Monthly Wage £1,807 per month Annual Salary £21,692 @ aged 21 and over
Company Benefits
Holidays increase with service
Gym on site
Healthcare insurance
Wellbeing programme
Paid sick leave
Company pension scheme
On-site free parking
Canteen on site
Other things to consider
Lunch break: 30 minutes.
Holidays will not be granted during term time.
Please check travel arrangements so you can arrive by 8.00 am.
Please check that you can travel to Team Valley for the monthly day release sessions.