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    A+ (Plus) Fasttrack

    CompTIA A+ is the preferred qualifying credential for technical support and IT operational roles. It is about much more than PC repair.

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    Course Overview

    This 5-day course is intended for those wishing to qualify with CompTIA A+ Certification.

    CompTIA A+ is the preferred qualifying credential for technical support and IT operational roles. It is about much more than PC repair.

    Candidates are better prepared to troubleshoot and problem solve. Technicians understand a wide variety of issues ranging from networking and operating systems to mobile devices and security.

    A+ supports the ability to connect users to the data they need to do their jobs regardless of the devices being used.

    • Duration: 5 days
      Price: £2495 (exc VAT)

    Further Information

    • Course Modules
    • This course is a fast track combining the content of two training courses preparing you for the A+ 220-1101 and 220-1102 exams:

      • CompTIA A+ 220-1101 covers mobile devices, networking technology, hardware, virtualisation and cloud computing and network troubleshooting.
      • CompTIA A+ 220-1102 covers installing and configuring operating systems, expanded security, software troubleshooting and operational procedures.
    • Course Objectives
    • By the end of the course, you should be able to:

      • Install and configure PC system unit components and peripheral devices.
      • Install, configure, and troubleshoot display, multimedia devices, storage devices, and internal system components.
      • Explain network infrastructure concepts.
      • Configure and troubleshoot network connections.
      • Implement client virtualisation.
      • Support and troubleshoot laptops, mobile devices and print devices.
      • Support operating systems.
      • Install, configure, and maintain operating systems.
      • Maintain and troubleshoot Microsoft Windows.
      • Configure and troubleshoot network connections.
      • Manage users, workstations, and shared resources.
      • Implement physical security.
      • Secure workstations and data.
      • Troubleshoot workstation security issues.
      • Support and troubleshoot mobile operating systems and applications.
      • Implement operational procedures.

      Study of the course can also help to prepare for other, similar technical support qualifications and act as groundwork for more advanced training, including CompTIA Network+ or CompTIA Server+, CCNA, and MCSE.

    • Prerequisites
    • You should have successfully completed the CompTIA IT Fundamentals course or have some basic experience using a PC, Windows, and browsing the web.

      Specifically, we recommend that you have the following skills and knowledge before starting this course:

      • Recognise the main components of a PC as well as storage media such as USB drives and DVD.
      • Start the computer and navigate the operating system desktop.
      • Use Windows Explorer to create directories and subdirectories and manage files.
      • Use a web browser to view websites.

      Audience Profile 

      CompTIA A+ certification is aimed at IT professionals with (or seeking) job roles such as:

      • Service Desk Analyst
      • Help Desk Tech
      • Technical Support Specialist
      • Field Service Technician
      • Associate Network Engineer
      • Data Support Technician
      • Desktop Support Administrator
      • End User Computing Technician
      • Help Desk Technician
      • System Support Specialist.