This 5-day course is intended for those wishing to qualify with CompTIA A+ Certification.
CompTIA A+ is the preferred qualifying credential for technical support and IT operational roles. It is about much more than PC repair.
Candidates are better prepared to troubleshoot and problem solve. Technicians understand a wide variety of issues ranging from networking and operating systems to mobile devices and security.
A+ supports the ability to connect users to the data they need to do their jobs regardless of the devices being used.
Duration: 5 days
Price: £2495 (exc VAT)
Further Information
Course Modules
This course is a fast track combining the content of two training courses preparing you for the A+ 220-1101 and 220-1102 exams:
CompTIA A+ 220-1101 covers mobile devices, networking technology, hardware, virtualisation and cloud computing and network troubleshooting.
CompTIA A+ 220-1102 covers installing and configuring operating systems, expanded security, software troubleshooting and operational procedures.
Course Objectives
By the end of the course, you should be able to:
Install and configure PC system unit components and peripheral devices.
Install, configure, and troubleshoot display, multimedia devices, storage devices, and internal system components.
Explain network infrastructure concepts.
Configure and troubleshoot network connections.
Implement client virtualisation.
Support and troubleshoot laptops, mobile devices and print devices.
Support operating systems.
Install, configure, and maintain operating systems.
Maintain and troubleshoot Microsoft Windows.
Configure and troubleshoot network connections.
Manage users, workstations, and shared resources.
Implement physical security.
Secure workstations and data.
Troubleshoot workstation security issues.
Support and troubleshoot mobile operating systems and applications.
Implement operational procedures.
Study of the course can also help to prepare for other, similar technical support qualifications and act as groundwork for more advanced training, including CompTIA Network+ or CompTIA Server+, CCNA, and MCSE.
Prerequisites
You should have successfully completed the CompTIA IT Fundamentals course or have some basic experience using a PC, Windows, and browsing the web.
Specifically, we recommend that you have the following skills and knowledge before starting this course:
Recognise the main components of a PC as well as storage media such as USB drives and DVD.
Start the computer and navigate the operating system desktop.
Use Windows Explorer to create directories and subdirectories and manage files.
Use a web browser to view websites.
Audience Profile
CompTIA A+ certification is aimed at IT professionals with (or seeking) job roles such as: